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Return Policy Food Items and ammunition are not returnable. Some special order items may not be returnable, all other items listed come with a money back guarantee. Just return it within 14 days in the same condition, (new and unused in its original packaging in resaleable condition), for a prompt refund of purchase price less 15% restocking fee. Be sure to contact us by phone or letter, not email, before making any return. Failing to call and get an RMA number will result in a delay in processing your return. Include name, address, phone number, invoice number and the credit card number you used on the order with return. A 15% restocking fee is charged on all returns. Please do not return COD. COD's will not be accepted. Shipping charges are not refunded for non-defective products returned. By ordering with us through our website or our catalog you are accepting all terms and conditions set out on our website and our catalog.